|ATM Security Task Force Report Covering Letter by National Payments Corporation of India|
The report was submitted by the Task Force before April 24, 2012 but no date of submission is mentioned. NPCI further mentioned in the letter that the report "has two sets of recommendations - "Mandatory Recommendations" and "Good to have Recommendations"... These recommendations would set the stage for protecting the industry proactively against the frauds and boost the end customer confidence in the Banking Industry. The Task Force Report is already submitted to RBI for consideration. While RBI would issue directions in due course, member banks are requested to assess the gaps in their system and take action as they deem appropriate."
What is written above means that the report of the Task Force on ATM Security is with Reserve Bank of India since before April 24, 2012. At the time of writing this article, more than a year has already passed since then. Hopefully, India will see these "directions" from RBI sometime in the next decade. Till then, everything is at the mercy of your banks. I personally have not seen any change in the ATM security environment since April 2012. That means, the member banks of NPCI have not taken the Task Force Report seriously. I hope someone in Reserve Bank of India reads this article.