ATM Complaint Form


Indian Banks Association has designed a form called ATM Complaint Template. This form is to be used for lodging complaints of Failed ATM Transactions. Below is an image of the form in PNG format. Click on the image to enlarge it, then save it on your computer / laptop / tablet. Reserve Bank of India guidelines require all banks in India to display this form at all ATM locations. Some banks follow this guideline. Many banks don't. If your bank does not display this format in their ATM cabin, what kind of bank you are dealing with?

For guidance on How to Deal with a Failed ATM Transaction, Click Here. (opens in new window)


ATM Complaint Form / Template (click to enlarge)

Bigger File (232 KB)


Failed ATM Transaction Complaint Form


Smaller File (61 KB)

ATM Complaint Form / Template

Also see: RBI Guidelines on display of Customer Service related Information at ATM locations

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All information given in this blog is obtained from sources in the public domain, RTI applications, discussions with bankers, bank customers in India and also with some employees of Reserve Bank of India having knowledge of the working of various Offices of Banking Ombudsman in India. All information in this blog is presented on a best effort basis and is not claimed to be complete information on any of the subjects covered in this blog. Use of any information given in this blog is purely voluntary on the part of the readers. Author of this blog does not assume any responsibility for any action of the readers related to any matter discussed in this blog or any consequences thereof. Readers of this blog are advised to consult a legal practitioner before taking any action related to any matter discussed in this blog.